Privacy Policy

Introduction

shard-logic ("we", "us", "our") is committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We collect information that you voluntarily provide to us when you enquire about our services, register for a programme, or contact us. This information may include:

• Parent or guardian name and contact details (email address)
• Child's first name and age
• Programme preferences and enrolment information
• Any additional information you choose to provide in messages

We do not collect sensitive personal information about children beyond what is necessary to deliver our educational services.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and process enrolment requests
• To deliver our educational programmes and services
• To communicate with you about your child's progress and upcoming sessions
• To send administrative information, such as schedule changes or policy updates
• To improve our website and services based on feedback
• To comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share information in the following limited circumstances:

• With service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements
• To comply with legal requirements, such as responding to a court order or government request
• To protect our rights, privacy, safety, or property

Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When personal information is no longer needed, we securely delete or anonymise it.

Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Under data protection laws, you have rights including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to object to processing of your information
• The right to data portability

To exercise any of these rights, please contact us using the details below.

Children's Privacy

Protecting the privacy of young people is especially important to us. Our services are intended for children aged 7-18, but we collect personal information primarily from parents and guardians. We do not knowingly collect personal information directly from children without parental consent.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "last updated" date. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

Email: [email protected]
Address: Unit 4, Phoenix Works, Whitworth Street, Manchester M1 3NQ